FAQ

Your questions. Answered.

 
 
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SHIPPING

We ship both internationally and within Australia.

Within Australia, we provide both standard and express shipping via Australia Post.

Standard shipping (4-5 business days) : $10.00 AUD.

Express-shipping (2-3 business days) : $13.00 AUD.

International standard flat rate - DHL EXPRESS: $40.00 AUD.

If you require express international shipping, please email us on email@buyselfcare.com to arrange.

*PLEASE ALLOW UP TO 4 BUSINESS DAYS FOR YOUR ORDER TO BE DESPATCHED.

 
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RETURNS AND EXCHANGES

If there is an issue with quality, we are happy to refund within 7 days of receiving the item. We do not, however, refund for change of mind.

We are happy to accept exchanges for issues with size, however do not offer exchanges for change of mind.

In any case, please don’t hesitate to contact us at email@buyselfcare.com for any issues or concerns.

 
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ETHICALLY MADE

Every item, from the t-shirts and socks to the SELF CARE™ labels found on the inside of our garments, is ethically made. This means that our manufacturers have the Ethical Clothing Australia accreditation, and abide by their code. Basically, Ethical Clothing Australia’s Code of Practice, incorporating Homeworkers aims to ensure textile, clothing and footwear businesses and their Australian supply chains (if any) are compliant and to ensure that workers, including homeworkers (referred to as outworkers in the TCF Award) receive their legal award wages and entitlements and are working in safe conditions.

To learn more about the Ethical Clothing Australia accreditation, click here.

Our garments are all manufactured here in Australia. Our t-shirts are manufactured in Melbourne, Australia. The socks and scarves are manufactured in Sydney, Australia.


Question still unanswered. Email us at email@buyselfcare.com.